For customers with an active WinMOD Software Maintenance Service, our product support is free of charge.
The WinMOD Software Maintenance Service includes free product support and free updates/Upgrades of your purchased WinMOD License Content.
The WinMOD Software Maintenance Service is granted for a term of 6 months after purchase of the WinMOD License. For the period after , we recommend that you order to continue the WinMOD Software Maintenance Service at the current price per year.
For the start of the first WinMOD Project, we offer support as part of our WinMOD Project support. Concepts for project management accompany the WinMOD Project Support. The placement of proven components from the OCA libraries is also part of the WinMOD Project Support.
Necessary technical prerequisite is an Internet connection available on the WinMOD PC and the WinMOD Support Tool. Appointments for the implementation of the WinMOD Project Support will be coordinated individually between you and Mewes & Partner.